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Apply for a Community Connect concession

Apply without a MyAT account and get a new AT HOP card shipped to you. You will need to tell us your name, date of birth, MSD client number and postal address.

About Community Connect

Community Services Card holder’s details

Ministry of Social Development (MSD) client number

Find your 9-digit client number on:

the front of your Community Services Card
the Work and Income website

A Community Services Card issued by the Ministry of Social Development is displayed with a sample client number.

Next step: Application outcome

I consent to Auckland Transport sharing my details with the Ministry of Social Development (MSD) to confirm my eligibility for this concession.

I have read and accept the Public transport payments terms of use and Customer Privacy Policy.

For Ministry of Social Development client managers only

I completed this application form at the request of the person applying.

Community Services card holder told me they understood what they were signing. The statements and answers I have completed are true and complete as given to me by the person applying.